Política de privacidad

1. Introduction

Zoviz respects your privacy and is committed to protecting it through our compliance with this Privacy and Cookie Policy. This policy describes:

• The types of information we may collect or that you may provide when you access or use Zoviz (the "Website").
• Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On this Website.
• In email, text, and other electronic messages between you and this Website.
• Through mobile and desktop applications you download from this Website.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by us or any third party.
• Any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.

2. Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including:

• Personal information, by which you may be identified, such as your name, postal address, e-mail address, or telephone number ("personal information").
• Information about your internet connection, the equipment you use to access our Website, and usage details.
• Non-personal data, which relates to your device, browser, and interaction with the Website.

3. How We Use Your Information

We use your information, including any personal information, to:

• Provide our Website and its contents to you.
• Provide you with information, products, or services that you request from us.
• Fulfill any other purpose for which you provide it.
• Give you notices about your account or subscription.
• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
• Notify you about changes to our Website or any products or services we offer or provide through it.
• Improve our Website, products, services, marketing, or customer relationships and experiences.
• Use it in any other way we may describe when you provide the information.

4. DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users without restriction. We may also disclose personal information that we collect or you provide as described in this Privacy Policy:

• To fulfill the purpose for which you provide it.
• To contractors, service providers, and other third parties we use to support our business.
• To comply with any court order, law, or legal process, including responding to any government or regulatory request.
• For any other purpose disclosed by us when you provide the information.

5. CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with control over the following:

• Tracking technologies and advertising: You can set your browser to refuse all or some browser cookies or alert you when cookies are being sent.
• Targeted advertising: If you do not want us to use the information we collect or that you provide to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by emailing us or using the opt-out mechanism provided in the email communications.

6. DATA SECURITY

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

7. Cookie Information

When you visit our website, and with your explicit consent, we may place various cookies on your device to recognize your browser or device ("Device") during the validity period of the respective cookie.

This page provides essential information to help you understand what cookies are, how we use them, and how you can manage your cookie preferences.

7.1. What Are Cookies?

A cookie is a small text file stored on a designated area of your device’s hard drive (e.g., computer, tablet, smartphone) when you browse online content or advertisements. These cookies allow the party placing the cookie to recognize the device during its validity or storage period, track user activities, and collect previously stored information in various forms and platforms.

Some cookies are essential for the functionality of the website, others optimize and personalize the content displayed to the user, while some are used for displaying advertisements.

7.2. How Cookies Work?

Cookies do not directly identify a user but can associate the web browser or device ID with specific browsing activity. Information about the content viewed is linked to the identifier within the cookie. As users navigate the website, this identifier is associated with the pages viewed, clicks, and interactions, allowing full tracking of the user’s navigation behavior.

8. WHAT COOKIES ARE USED ON THE ZOVIZ WEBSITE?

When you connect online to our Website, there are four different types of cookies that may be placed on your Device. These cookies are:

9. HOW ARE YOU INFORMED ABOUT COOKIES?

When you visit the Website for the first time and Zoviz intends to place cookies other than "technical" cookies, a notification banner (located at the top of the page) will inform you about the use of cookies. If you continue browsing the Website after this banner is shown, it is considered that you have given consent to the use of such cookies.

10. COOKIE PREFERENCES

By using our website, you are assumed to accept the use of the aforementioned cookies. However, you can choose to disable some or all of these cookies at any time. Various methods are available to manage your cookie preferences:

11. WEB BROWSER PREFERENCES

Your web browser may offer the option to systematically disable all cookies or certain cookies based on their publisher. Additionally, you can configure your web browser software to accept or disable cookies (specific cookies or all cookies).

However, please be reminded that if you disable all cookies, it may not be possible to use our website under normal conditions.

If you are using the Internet Explorer web browser: Click the Tools button and then Internet Options. In the General tab, click on the Browsing History, then the Settings tab. Then click on Show Files and select or disable the cookies you want to remove. Finally, close the window containing the list of cookies and click OK twice to return to the Internet.

If you are using the Firefox web browser: Click on the Firefox Menu icon, then go to the Tools tab and click Options; in the pop-up window, select the Privacy tab and click on Remove Individual Cookies. Select the cookies you want to disable and then delete them.

If you are using the Safari web browser: Click the Settings button and then the Preferences tab. In the pop-up window, after selecting the Privacy/Security tab, click on Show Cookies. Select the cookies you want to disable, and then click on Delete or Delete All.

If you are using the Chrome web browser: Click the Google Chrome menu icon, then click on Settings. At the bottom of the page, click on Show Advanced Settings. Under Privacy, click on Content Settings. To disable cookies:

Select the Cookies tab, click on All Cookies and Site Data, then hover over the website that created the relevant cookie and click on the X in the top-right corner, or click Delete All.

12. TECHNICAL COOKIES

Technical Cookies include the cookies necessary for browsing the Website (such as session ID cookies, etc.) and enable access to certain features such as recognizing you, determining that you have visited a webpage, or enhancing your visit experience, including:

• Storing information about forms you have filled out on the Website (such as online account registration or access),
• Storing information about the products, services, or information you have selected on the Website (such as content added to an order basket),
• Providing access to limited and personal areas of the Website that you may have shared with us, such as your account usage ID and history,
• Implementing security measures that require you to log in again after a certain period of time to access certain content or services,
• Adjusting the appearance of the Website according to your device’s display preferences (such as the language used or screen resolution).

You may disable the use of these types of cookies and delete them through your web browser settings (refer to the Web Browser Preferences section for more information). However, if you disable these cookies, you may not be able to access the Website or its services.

13. PAYMENT SECURITY COOKIES

Cookies can help combat Internet fraud (payment fraud, identity theft, etc.). Within this scope, subject to the rights you hold, Zoviz or service providers acting on behalf of Zoviz may use tracking technologies that collect certain information about the device you use when placing an Order (including technologies that monitor the operating system used, the location of the device, whether a proxy server is being used, etc.). The "fingerprint" tracking technologies associated with your Order data described above are used to verify your Order, the payment method used, and the delivery method. This information may only be sent to all third parties authorized under applicable law or to fraud detection and prevention service providers designated by Zoviz, with the purpose of identifying the Buyer, verifying the validity of the Order, the payment method used, and the intended delivery information.

14. VISITOR ANALYSIS/MEASUREMENT COOKIES

Visitor analysis/measurement cookies are used for the analysis and measurement of visitors to relevant content and sections of the Website for the purposes of evaluating and arranging various contents and sections, and specifically for the following purposes:

• To assist in increasing interest in our services and improving the user experience during service use by determining visitor statistics, visitor numbers, and usage of the various components that make up the Website (such as visited sections and content, pages browsed, etc.);
• To adjust the appearance of the Website or advertising spaces to your device's display preferences (such as the language used, screen resolution, operating system used, etc.), based on the equipment on your device and the viewing or reading software when you visit the Website.

Visitor analysis/measurement cookies are published by service providers or by us. In addition to visitor analysis, these cookies can also help us identify browsing issues on the website to enhance the user experience during service use. The visitor analysis services used on our website send only aggregated visitor statistics and visitor numbers to our technical service providers, excluding all personal data. The statistics generated may be compared with visitor statistics from other websites and your customer data.

Similarly, based on the collected information, we use measurement tools to assess the effectiveness of our email campaigns to assist in planning related sales actions (such as sending you a new message or a personalized offer). You can choose to disable the use of cookies that perform the statistical analysis of your browsing data.

15. ADVERTISING COOKIES

PURPOSE Through the use of advertising cookies, promotional content for products and/or services that may be relevant to your interests, particularly those derived from your browsing history on the https://zoviz.com/es website, are identified using the following methods:

• Determining the total number of advertisements displayed in our advertising spaces, identifying the relevant advertisements, counting the number of times each advertisement is displayed, the number of users who click on each advertisement, and, if applicable, tracking subsequent activities performed by those users on the pages linked to those advertisements;
• Adjusting the advertising content delivered to your device via the Website or our offers and advertising spaces based on the browsing data on your device and/or location data sent by your device (with your explicit consent);
• Associating the personal data you shared with us during your registration, Order, or access to our services, including your electronic communication details, with your browsing data for the sole purpose of showing personalized, targeted advertisements in the advertising spaces we publish, or sending you marketing and promotional messages.

16. HOW IS INFORMATION COLLECTED WITH ADVERTISING COOKIES?

Advertising Cookies are stored on the user's device by tracking technologies ("Trackers") placed on the pages visited. These tracking technologies automatically send information about the content of the visited page or the advertising content placed on the page to us. This information is then compared with the user ID stored in the Cookies on your device.

17. WHAT ARE THE ADVANTAGES OF SHOWING ADS BASED ON YOUR BROWSING DATA?

Our goal is to show you the most relevant ads that may interest you. To achieve this, the use of cookies helps us identify in real-time which advertisements are more appropriate for a device based on recent browsing history across one or more websites or applications. In many cases, your interest in the advertising content shown on your device is used to identify ad sources that enable services to be provided to users for free. This allows us and third parties to show ads that match your interests rather than ads that are irrelevant to you.

18. SHARING COOKIES

On the Website, there are sharing cookies from social media platforms like Facebook, YouTube, Instagram, etc., allowing you to share website content or your views about the content with others. Even if you have not used the respective social media platform during your visit to the Website, the social media platform offering the button can still identify your user ID. These application buttons allow the respective social media platform to track your browsing activities on the Website if your social media account is active (logged in) on your Device while browsing the Website. We would like to remind you that we have no control over the processes used by social media platforms to collect information about your browsing activities or how these platforms link that information to the personal data processed by them.

19. CHANGES TO OUR PRIVACY AND COOKIE POLICY

We will post any changes we make to our Privacy and Cookie Policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the primary email address specified in your account or through a notice on the Website home page. Your continued use of this Website after we make changes is deemed to be acceptance of those changes.